HIPAA Compliance

Our Commitment to Privacy

Iwacu Health is committed to protecting your health information in accordance with international privacy standards and best practices, including HIPAA-equivalent protections.

Protected Health Information (PHI)

We protect all individually identifiable health information, including:

  • Medical records and history
  • Treatment information
  • Payment and billing records
  • Any health information that could identify you

Your Rights

You have the right to:

  • Access your health information
  • Request corrections to your health information
  • Request restrictions on use and disclosure
  • Request confidential communications
  • File a complaint about privacy practices

How We Use Your Information

We may use your health information for:

  • Treatment - providing medical care
  • Payment - processing billing and insurance
  • Healthcare operations - quality improvement
  • Legal requirements - as required by law

Security Measures

We implement comprehensive security measures:

  • End-to-end encryption for all communications
  • Secure data storage and transmission
  • Access controls and user authentication
  • Regular security audits and updates
  • Staff training on privacy practices

Business Associate Agreements

All third-party vendors who may have access to your health information are required to sign business associate agreements ensuring they protect your information according to our privacy standards.

Breach Notification

In the unlikely event of a security breach involving your health information, we will notify you and relevant authorities as required by applicable laws and regulations.

Contact Our Privacy Officer

For questions about our privacy practices or to exercise your rights:

Privacy Officer

Email: privacy@iwacuhealth.com

Phone: +250 788 123 458