Terms of Service

Last updated: 9/29/2025

Acceptance of Terms

By accessing and using Iwacu Health services, you accept and agree to be bound by these Terms of Service.

Service Description

Iwacu Health provides telemedicine services connecting patients with licensed healthcare providers.

  • Online consultations with doctors
  • Health advice and guidance
  • Prescription services where applicable
  • Medical record management

User Responsibilities

  • Provide accurate and complete information
  • Use services for lawful purposes only
  • Maintain confidentiality of account credentials
  • Follow healthcare provider instructions

Medical Disclaimer

Our services are not intended for emergency situations. Always seek immediate medical attention for serious or life-threatening conditions.

Payment Terms

  • Payment is required before service delivery
  • All fees are non-refundable unless otherwise stated
  • We accept major credit cards and mobile money

Limitation of Liability

Iwacu Health shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.

Termination

We reserve the right to terminate or suspend access to our services at any time for violation of these terms.

Contact Information

For questions about these Terms of Service, contact us at legal@iwacuhealth.com